Booking Terms

Booking Terms

Payment Policy of AFRICA JOY TOURS & SAFARIS LTD,

A deposit of 50% is required at the time of booking.  The balance is due 30 days before the arrival. Deposits are payable through swift wire transfers from your bank to ours. Details for transfer are provided when you are ready to confirm your booking.

 

Cancellation Policy
All cancellations must be received in writing.

Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:

·    50% if cancelled between 40 and 35days prior to arrival
30% if cancelled between 25 and 20 days prior to arrival.
5% if cancelled 15 days and 10 days prior to arrival

Itinerary Changes:
Although every effort is made to adhere to schedules, it should be noted that the hoteliers in Tanzania may be obliged to occasionally change routes on safaris as dictated by changing conditions.

Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc JOY TOURS & SAFARIS LTD will communicate with you for such itinerary or accommodation changes

 

ALTERATIONS TO TOURS

The right is reserved to change any route or arrangements should conditions necessitate to offer substitutes of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.

 

RATES

Rates include all expenses in connection with ground transport for the itinerary set out; all entry fees, hotel accommodation, full board, table, lunches and trips as applicable. Not included are personal expenses such as beverages, laundry and tips, international flight. Etc

 

 

(A) LODGE SAFARIS

• Guaranteed window seat and access to photographic roof hatch in specially-equipped, custom built safari van/land cruiser driven by accomplished driver-guides
• All game drives
• Full board accommodation in lodges/hotels •

 All game park entrance fees
• Services of experienced driver guides

 

INCENTIVE TRAVEL

Many people dream of visiting East Africa.
If you are looking for the perfect incentive travel option for your employees, affiliates or partners, why not let their dreams come true and offer them an African safari? Putting together the perfect safari package to suit any individual needs and interests couldn't be any easier. With our world of safari options, you'll be spoilt for choice.

 

 

VISA AND PASSPORT

A valid passport is required for all foreigners entering Tanzania, Kenya, and Uganda. Visa requirements vary according too country of origin. Most nationality however, require visa to enter Tanzania Kenya, and Uganda. Tourist visa can be processed at the airports or at the border crossing point. Clients to have options to purchase their visas from countries of origin before traveling,

 

VACCINATIONS

A yellow fever and Cholera vaccination certificate is required in Kenya if visitors are arriving from a country where these diseases are present. Yellow fever certificate is required in Tanzania regardless of country of origin. We advise that all clients seek advice from their doctors when planning to travel. Malaria prophylaxis is recommended

 

CURRENCY

Tanzaniacurrency is based on shillings. US dollar can be used in centre town   Visitors are advised to check currency exchange rates regularly. Banks give slightly better rates of exchange than hotels. Visitors are strongly advised to avoid street dealers and to transact all currency dealings through official dealers.

 

BANKING

Arusha , Dar es salaam and Zanzibar and most other principal centers in Tanzania have banks with Bureau de Change. Banking hours are from 8:30 a.m. to 3 p.m. Monday to Friday, though some open on Saturday from 9 am to 11am.

MODEL OF PAYMENT:    

BANKING TRANSACTION

Dear all our customer we are glad to inform you that we will be sorry to let you know that model of payment will be banking transaction for deposit then the rest amount you will pay on your arrival at our office or at hotel. We do not accept any credit card since we had many problems for our past clients also if we will accept it from you for us to get the money should take 78days which will be very hard to us to arrange your holiday. So please in honestly way and safely please use banking transaction and also in our bank here in Tanzania they do not accept the credit card. 

 

TIPPING

Tipping of exceptional service is always appreciated. Customary tips for driver guide, cook, porters and restaurant s

 

SECURITY

In keeping with many tourist centers worldwide, visitors are advised not to leave any valuables in their hotel room when they go out, but to make use of the safe deposit boxes which are available at most hotels and lodges. As in all major cities, it is advisable to avoid back streets at night (especially alone); in fact is it much safer to avoid night walking altogether and use taxis or self-drive hire cars instead. Tanzania and Kenya has an excellent police force and most hotels have experienced security personnel and caring doormen.

 

HOTEL CHECK-OUT TIME

The standard checkout time in Tanzania is 10 a.m. regardless of the actual departure time from your hotel. Day room facilities maybe available for clients leaving in the evening or they may allow you keep your room until departure depending on the occupancy of the Hotel. A charge will be payable locally for this service.

 

ACCOMMODATION

Whenever possible we book rooms with an extra bed on the basis of couple sharing a double room with kids.

 

PHOTOGRAPHY

Film is available at most game lodges, even in remote areas, but stocks are usually small and of the common sizes and brands. For game and bird photography a telephoto lens of 200-300mm is strongly recommended. Twin lenses reflex cameras are generally impractical. It is wise to equip yourself with plenty of batteries, ultra-violet filter and lenses hood as these are seldom available when on Safari.
Visitors are advised that it is an offence to photograph Tanzania head of state, military installations, policemen in uniforms, etc. As a general rule elsewhere, visitors are strongly advised to seek permission before taking any photographs.

 

Kindly find the above is ok, for any questions, clarifications or suggestions kindly do not hesitate to get in touch with us. We will reply your mail shortly